TERMS & CONDITIONS

Effective Date: 7th June, 2026

Welcome to WT Cosmetics & Perfumes. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

1. About Us

WT Cosmetics & Perfumes is a beauty and personal care retailer offering cosmetics, skincare products, haircare products, perfumes, wigs, human hair, beauty accessories, and related products to customers in Kenya and beyond.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or have parental/guardian consent.
• You have the legal capacity to enter into binding agreements.
• The information you provide is accurate and complete.

3. Products and Services

We strive to ensure that all products displayed on our website are accurately described. However:

• Product colors may vary due to screen settings.
• Product packaging may differ from images displayed.
• Availability is subject to stock levels.
• We reserve the right to discontinue products without notice.

4. Pricing

• All prices are displayed in Kenyan Shillings (KES) unless otherwise stated.
• Prices may change without prior notice.
• Promotional prices are valid only during the specified promotion period.
• Pricing errors may occur. We reserve the right to cancel orders affected by obvious pricing mistakes.

5. Orders

An order is considered accepted only after payment verification and confirmation.

WT Cosmetics & Perfumes reserves the right to:

• Refuse any order.
• Limit quantities purchased.
• Cancel orders suspected of fraud or misuse.

If an order is cancelled after payment, a refund will be processed accordingly.

6. Payment

We accept approved payment methods including:

• M-Pesa
• Bank Transfer
• Debit Cards
• Credit Cards
• Other payment methods listed on the website

Payments must be completed before products are dispatched unless otherwise agreed.

7. Shipping and Delivery

We aim to deliver products promptly; however:

• Delivery timelines are estimates.
• Delays may occur due to circumstances beyond our control.
• Customers are responsible for providing accurate delivery information.
• Additional delivery charges may apply depending on location.

Risk of loss transfers to the customer upon delivery.

8. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Please review the Return Policy before making a purchase.

9. User Accounts

Where customer accounts are available:

You are responsible for:

• Maintaining account confidentiality.
• Restricting unauthorized access.
• Keeping login credentials secure.

WT Cosmetics & Perfumes shall not be liable for unauthorized account use.

10. Intellectual Property

All website content including:

• Logos
• Graphics
• Product descriptions
• Images
• Website design
• Text content

is the property of WT Cosmetics & Perfumes and may not be copied, reproduced, or distributed without written permission.

11. Prohibited Activities

Users may not:

• Use the website for unlawful purposes.
• Attempt unauthorized access to systems.
• Distribute malware or malicious code.
• Misrepresent their identity.
• Interfere with website functionality.

12. Limitation of Liability

WT Cosmetics & Perfumes shall not be liable for:

• Indirect damages.
• Consequential losses.
• Loss of profits.
• Delayed deliveries caused by third parties.
• Technical website interruptions.

Our maximum liability shall not exceed the purchase price of the product concerned.

13. Disclaimer

Products sold are intended for personal use.

Customers should:

• Follow manufacturer instructions.
• Conduct patch testing where applicable.
• Consult healthcare professionals regarding allergies or sensitivities.

WT Cosmetics & Perfumes is not responsible for misuse of products.

14. Governing Law

These Terms and Conditions shall be governed by the laws of Kenya.

Any disputes shall be subject to the jurisdiction of Kenyan courts.

15. Amendments

We reserve the right to update these Terms and Conditions at any time.

Continued use of the website constitutes acceptance of any changes.

16. Contact Information

WT Cosmetics & Perfumes

Email: info@wtcosmetics.com

Phone: +254 718 750 620

Address: Nairobi, Kenya